Information We Collect

When you visit our site or sign up for our learning programs, we gather different types of information. Some you provide directly, and some we collect automatically as you use our services.

Personal Information You Provide

• Contact details including your name, email address, and phone number when you register for programs or contact us
• Payment information when you enroll in paid courses, though we don't store complete credit card numbers on our servers
• Educational background and current financial knowledge level to help us tailor learning materials
• Feedback and correspondence you send us through contact forms or email

Automatically Collected Data

Our website collects technical information about your visit through standard internet technologies. This includes your IP address, browser type, device information, and pages you view. We use this to understand how people navigate our site and improve the experience.

We also track learning progress for enrolled students. This means recording which modules you've completed, quiz results, and time spent on different topics. This data helps us understand which teaching methods work best.

How We Use Your Information

The information we collect serves specific purposes related to providing and improving our educational services. We don't sell your personal data to third parties or use it for purposes unrelated to our core educational mission.

• Delivering course content and tracking your progress through learning programs
• Sending important updates about courses you're enrolled in, including schedule changes or new materials
• Processing payments and maintaining accurate financial records
• Responding to your inquiries and providing customer support
• Improving our course content based on aggregated student performance data
• Sending occasional newsletters about new programs if you've opted in to receive them

Legal Basis for Processing

Under Australian privacy legislation, we process your personal information based on several legal grounds. When you enroll in our programs, we process data to fulfill our contract with you. For marketing communications, we rely on your consent, which you can withdraw anytime.

We also have legitimate interests in processing certain data to improve our services, prevent fraud, and maintain security. These interests are balanced against your privacy rights, and we don't process data in ways that would be unexpected or intrusive.

Data Sharing and Third Parties

We work with a limited number of service providers who help us operate our educational platform. These partners only access the minimum data needed to perform their specific functions.

Service Providers We Use

Payment processors handle transactions securely without us storing full payment details. Email service providers help us send course updates and newsletters. Cloud hosting services store course materials and student data with appropriate security measures.

All third-party providers are required to maintain strict confidentiality and use data only for the purposes we specify. They can't use your information for their own marketing or share it with other parties.

Legal Disclosures

In rare situations, we might need to disclose personal information to comply with legal obligations, respond to court orders, or protect our legal rights. This would only happen when genuinely required by law or necessary to prevent serious harm.

Your Privacy Rights

Australian privacy law gives you significant control over your personal information. You have rights to access, correct, and in some cases delete data we hold about you.

To exercise these rights, contact us using the details at the bottom of this page. We'll respond within 30 days and verify your identity before processing requests that involve accessing or changing personal data.

Data Security Measures

Protecting your information is something we take seriously, especially given the financial education context of our services. We use industry-standard security practices, though no system can be completely foolproof.

Our website uses SSL encryption for data transmitted between your browser and our servers. Student databases are encrypted at rest and access is limited to employees who need it for their work. We regularly update our security protocols and conduct vulnerability assessments.

Staff members receive training on data protection procedures. We maintain detailed access logs and monitor for suspicious activity. Payment information goes through PCI-compliant payment processors rather than being stored on our servers.

Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies. These small files help us remember your preferences and understand how people use our site.

Types of Cookies We Use

Essential cookies keep you logged in and remember your course progress. Without these, the site wouldn't function properly. Analytics cookies help us understand which pages are most useful and where people encounter difficulties. We use this to improve navigation and content.

You can control cookie settings through your browser, though disabling certain cookies might affect site functionality. Your browser's help section explains how to manage these preferences.

Data Retention and Deletion

We don't keep personal information longer than necessary. Different types of data have different retention periods based on their purpose and legal requirements.

Active student accounts and learning records are maintained while you're enrolled and for three years after course completion. This allows you to access certificates and reference materials. Financial transaction records are kept for seven years to comply with Australian tax and accounting regulations.

Marketing communications data is kept until you unsubscribe or request deletion. Website analytics are aggregated and anonymized after six months. When data reaches the end of its retention period, we securely delete it from active systems and backups.

International Data Transfers

While Briosylpore primarily operates in Australia, some of our service providers use cloud infrastructure that may be located overseas. When data is transferred internationally, we ensure adequate safeguards are in place.

We only use providers that meet Australian privacy standards or have equivalent protections. Data processing agreements specify security requirements and restrict how information can be used. Your rights under Australian privacy law continue to apply regardless of where data is physically stored.

Children's Privacy

Our programs are designed for adults managing household budgets. We don't knowingly collect information from individuals under 18 years of age. If a parent or guardian becomes aware that their child has provided us with personal information, they should contact us immediately so we can delete it.

Changes to This Policy

Privacy practices evolve, and we may update this policy periodically. When we make significant changes, we'll notify enrolled students by email and post a notice on our website. The "Last Updated" date at the top shows when the most recent changes were made.

We encourage you to review this policy occasionally. Continuing to use our services after changes indicates acceptance of the updated terms. If you disagree with changes, you can close your account or contact us to discuss concerns.

Complaints and Disputes

If you're unhappy with how we've handled your personal information, please let us know. We take privacy complaints seriously and investigate all concerns thoroughly.

Contact our privacy team using the details below. We'll acknowledge your complaint within 48 hours and provide a full response within 30 days. If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner.